3 IT Best Practices Every Organization Should Follow Every organization is a potential target for cyberattacks. Owners and managers often believe they operate “under the radar,” yet attackers simply hunt for the easiest opening, no matter the company name on the door. Committing to three straightforward IT habits keeps operations
Cybersecurity issues are stacking up fast. New software flaws show up every day, and they can leave your business exposed. Most small businesses do not have someone on hand to keep an eye out for these problems.
If you are handling your computers and security by yourself, it’s easy to miss something important. That is where we help.
Music City Technology is built for businesses without a large IT team. We handle your technology and cybersecurity so you do not have to wonder if you are safe.
This article covers one of the main risks right now: security holes in software you already rely on.
This is a senior full-time help desk position for experienced technicians with 3 or more years of IT support or MSP experience. Tier 3 techs handle complex support issues, guide junior team members, and contribute to higher-level projects and infrastructure support. The role is primarily remote, with occasional onsite visits for local clients. Strong troubleshooting skills, technical depth, and leadership mindset are key.
This is a full-time, hybrid help desk role ideal for someone with 1 to 3 years of IT support experience. The position focuses on remote support for clients across the U.S., with occasional onsite visits in Middle Tennessee. Tier 2 techs are expected to handle day-to-day support tickets, participate in triage and alert response, and work collaboratively with the team while continuing to grow their technical skill set.
Modern, scalable IT is more than just buying extra hardware or additional licenses. It requires a proactive and strategic approach to infrastructure, cybersecurity, access control, licensing, and data protection. All of these components must work together to support growth without disrupting your business operations.
Just having the technical chops to get the job done is important. But over the years, I’ve learned that having personable IT staff makes a world of difference. When you’re choosing an IT provider, you want someone who understands more than just the technology.
Hours: Mon-Fri 8:00AM – 5:00PM CST
Phone: 615-200-8045
Email: [email protected]
Address: 13085 Lebanon Rd. Mt. Juliet, TN 37122