We help organizations get the most out of their technology.
If one of these feels familiar, we'd like to talk. Want to know if we are a good fit for you? Let's find out.
Tickets pile up. Patches lag. Backups maybe ran last week. You're paying for IT but flying blind on whether it's working.
Vendor invoices stack up (antivirus, backup, email security) and nobody can map them to outcomes. Is the spend actually protecting anything?
Phishing emails make it through. Employees click links they shouldn't. The same password gets reused everywhere. You know you're exposed, you just don't know what to fix first.
Documentation walked out the door. Nobody knows the firewall password. The server in the closet has an unfamiliar light blinking.
You've heard "AI changes everything" enough times. You want to use it, but you also don't want to be sold something that doesn't fit your business.
Manual data entry, weekly reports, repetitive emails. The kind of work that quietly eats hours and never gets a priority.
We organize our services into key areas: Device Management, Network Management, Human Risk Protection, and Professional Services. Together, these areas provide comprehensive coverage for all aspects of your IT infrastructure. AI Services rounds it out for businesses looking to do more with less.
Protection and management of all your devices and endpoints, including computers, laptops, servers, printers, and other connected hardware. This includes endpoint detection and response, ransomware protection with device isolation, automated backups, security patching, and real-time alerting. Device Management keeps all your devices secure, up-to-date, and protected against evolving threats.
Talk to usProtection for your users and accounts, recognizing that people are often the target of attacks. Human Risk Protection includes user account security policies, data encryption, email protection, SaaS backups, dark web monitoring, and security awareness training. This helps protect your people from account compromise, data loss, and social engineering.
Talk to usManagement of your network infrastructure, including firewalls, switches, Wi-Fi access points, security cameras, and NVRs. Network Management covers hardware setup and maintenance, intrusion detection and prevention, content filtering, WiFi management, failover and load balancing, and 24/7 monitoring. This keeps your network running smoothly, securely, and reliably.
Talk to usIT expertise and support for projects and initiatives beyond routine management. Professional Services includes remote and on-site help desk support, system design and implementation, consulting, technology procurement, hardware and software lifecycle management, vendor management, and policy planning. Whether you need help with a specific project or ongoing support, this service area has you covered.
Talk to usAI-powered solutions backed by hands-on business consulting and automation expertise. MCT designs, builds, and hosts every solution in-house. No third-party SaaS dependency. No separate vendors for consulting and integration. From operational efficiency to new revenue creation, we shape AI around how your business actually works.
Explore AI ServicesTo be an active customer, one of our baseline service plans must be selected first. These are carefully designed to give options to businesses of any kind no matter what their current I.T. situation may be. With these options we are able to meet companies where they are at without compromising our standards for excellence.
For customers who only want break-fix level service. Engagement is time and materials, prepaid.
Foundational device protection. Ongoing help desk and device management at a predictable monthly rate.
Human risk and account security. Covers user identity and the cybersecurity side of user accounts.
Network and connectivity. Keeps your internet and local network secure, fast, and reliable, with managed critical networking hardware and round-the-clock alerting.
Every service listed under MCT Manage and MCT Protect are designed to report back to us if any action needs to be taken which allows for a speedy response from our team. We are often aware of issues and are working behind the scenes to resolve them before our clients ever pick up the phone or send us an email!
Selecting a service level streamlines how we engage with your business. However, our services don't stop there. Projects may be implemented for customers at any service level. Additionally, MCT Manage and MCT Protect customers are eligible for additional services. These are hand selected products that may be helpful, and even recommended, but not critical for daily operations. Our recommended solutions may change depending on your specific environment so please reach out directly to get the conversation started about what all MCT can do for you.
If you had enough time to learn all the tech lingo you probably wouldn't be looking at I.T. companies. We make it a point to cut out the tech jargon so your decisions are clearly informed. If you're in the search for an IT company here are some terms you'll hear thrown around.
Seriously, we'll help you audit your IT spend and educate you about where to best allocate your technology budget.
Find outMusic City Technology was founded by two Middle Tennesseans with 20+ years of combined IT experience and a shared belief that managed IT shouldn't require a translator.
A short conversation is the fastest way to know whether MCT is right for your business. No pitch deck. No pressure. We'll walk you through how we engage and you decide what makes sense from there.
13085 Lebanon Rd.
Mt. Juliet, TN 37122
Mon–Fri
8:00 AM – 5:00 PM CST