Author: Samuel

Systems Administration

As a business owner, you know just how crucial it is to have a dependable and efficient tech infrastructure. Whether you’re a small startup or a big corporation, the proper functioning of your hardware and software is key to your success. But managing the tech side of things can be a real headache, especially if you don’t have much IT expertise or resources.

That’s where Music City Technology (MCT) comes in. We’re here to make it easy for you to keep your tech running smoothly, so you can focus on your business. We’ll start by getting to know your operations and the equipment you use. Then, our team of expert IT pros will work with you to make sure your Information Technology environment is working optimally.

At MCT, we believe in being proactive, not reactive. That’s why we’ll monitor your hardware and software constantly, updating and maintaining everything so you don’t have to. By catching potential problems early, we can save you time and money in the long run.

And the best part? Our solutions are completely customizable to meet your specific needs. Whether you need help with cloud computing, virtualization, or network security, we’ve got you covered. We want your tech to work for you, not against you.

So if you’re tired of dealing with tech headaches and want to simplify your infrastructure, consider partnering with Music City Technology. Our team is here to make sure your business runs smoothly and stress-free. Get in touch with us today to learn more about what we can do for you!”

Services

Websites

Websites need love too. We are now taking on website management and maintenance head-on. Although we have managed websites for years, this has been a largely unadvertised service. We are constantly asked if we can take care of websites so we are putting this front and center. Like many other technology assets, security and performance will degrade over time if not properly maintained. This is why we maintain and manage websites with the same level of security and backups as your critical infrastructure.

Services

User Management

Centrally manage all user accounts for all computers (Windows & MacOS) without the need for a traditional onsite server. Directory services, Asset management, and Hardware policies all lumped into one; this allows us to set policies for computers, usernames, and passwords. On the hardware side, we can lock down USB ports and even remotely wipe computers that go missing.

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Support

Our ticket-based IT support is handled in-house with no annoying phone menus. We aim to partner with our customers so that you actually know who you talking to. We pride ourselves on our bedside manner and place importance on the soft skills that often get missed by “computer guys”.

Services

Patch Management

Between operating system updates and 3rd party apps like Adobe there are frequent security updates that need to be applied quickly. Our patch management solution not only deploys updates selectively, we also fine tune these updates to apply when you’re away from your computer so updates don’t interfere with your day. Plainly put, this keeps all servers and computers up-to-date.

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Maintenance Plans

24/7 network monitoring with scheduled after-hours maintenance to ensure the latest patches and best performance. We review, update, reboot, and verify any critical production devices on your network.

Services

Endpoint Security

We consistently check for ways to improve security and reduce the attack surface that hackers use for cyber-attacks. We feel that Antivirus alone is no longer sufficient for protecting companies against hackers. Similar to a lock on your front door, Antivirus is still important, but the front door is only one of many entry points. This leaves openings for other attack methods such as social engineering like phishing emails and zero-day exploits to name a few.

In 2022 we are decommissioning our “Managed Antivirus” service and replacing it with a broader-reaching solution we are calling “Endpoint Security”. This endpoint detection & response solution still includes fully managed antivirus software, but also includes, Persistent Footholds, Ransomware Canaries, and External Recon.

Services

Encryption

Remotely managed encryption ensures the safety of your data. This means if one of your devices falls into the wrong hands its data will be unusable. This is especially important for mobile devices like laptops.

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Device Health Monitoring

Real-time feedback of your hardware’s health so we can catch potential issues before they impact operations.

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Collaboration

Hassle-free management, support, and billing using your choice of the productivity suite. We also take care of security hardening and training for your environment whether that’s Microsoft Office 365, Google Workspace, or otherwise. We also love to help streamline and train customers on how to most effectively use their file collaboration services like OneDrive, Sharepoint, DropBox, Google Drive, etc.

Systems Administration

615-200-8045

13085 Lebanon Rd, Mt. Juliet, TN 37122

Copyright © 2022

Website by Music City Technology