Service Levels

We understand that when it comes to IT services, one size does not fit all. Each organization we work with is unique, with its own set of budgets, compliancy requirements, and overall expectations. We’ve learned to appreciate these differences, and we’ve designed our service packages with them in mind.

We offer three distinct packages, each carefully tailored to meet a range of needs and circumstances. Whether you’re a small startup just finding your feet, a midsize company with growing tech requirements, or a larger enterprise seeking robust, comprehensive IT services, we’ve got you covered

We take pride in delivering exceptional IT services that we can stand behind. But more than that, we are committed to ensuring that our services align with your specific needs, helping your organization reach new heights. So, go ahead and explore our packages. We’re confident you’ll find something that’s a perfect fit.

MCT React

$ 0 User / Month
  • Projects and Support as needed
  • No Reoccuring Cost
  • Payment due upon receipt

MCT Manage

$$ Device / Month
  • Projects and Support at a reduced hourly rate
  • Net 30 terms
  • Cloud Backups
  • Managed Updates & Security Patching
  • Proactive Device Health Alerting
  • Expedited Support

MCT Protect

$$$ Endpoint / Month
  • All support included
  • Protection services for the following:
  • Computers
  • Servers
  • Email
  • SharePoint / OneDrive / Google Drive
  • Security Awareness Training
  • Office 365 / Google Workspace Backups
  • Infrastructure Managemnet & Maintenance
  • Website Maintenance & Management
  • Strategic Planning & Reviews
  • Vendor Management

Please note for MCT Manage and MCT Protect packages, we can only support and maintain equipment that meets the minimum servicable specifications. Our minimum required specs include devices that have not reached EOL (End of Life) and have current and appropriate licensing with the manufacturers. Unserviceable equipment includes but is not limited to firewalls with expired support contracts, Windows 7 computers, and Home versions of Windows. Before any MCT Manage or MCT Protect services go in effect, all out of compliance devices and systems must be updated or replaced to meet the minimum specifications.