Southern Fried IT
Managed IT with Manners

Just having the technical chops to get the job done is important. But over the years, I’ve learned that having personable IT staff makes a world of difference. When you’re choosing an IT provider, you want someone who understands more than just the technology. They also need to understand how your team communicates and what kind of culture you’ve built.
People left New York and California chasing lower taxes, better weather (among other things), but they stayed because the culture here values respect, boundaries, and doing right by one another. Saying what you’ll do, doing what you say, showing up on time, calling ahead, and setting clear expectations. Those things matter. They’ve become rare in service based industries, but for us they’re non-negotiable.
Why not work with a company that delivers solid results and makes the experience easy? The right partner helps keep things running smoothly while making IT seamless.
There’s no shortage of smart folks in IT. Most managed service providers can fix a computer, set up email, and install software. That’s the baseline. But around here, doing the job right isn’t just about the technical outcome. It’s about how you treat folks along the way. I believe IT should come with manners. Folks still expect eye contact, follow-through, and a little humility.
Ryan Anderson and I both grew up here in Middle Tennessee, and we carry that upbringing into how we run our business. It’s a pretty simple concept, serve people the way we’d want to be served, whether it’s a small business down the road or a growing company looking for dependable support. That might look like sending over a “thank you” box of sweets around the holidays, or following up with a client after a vendor meeting when something doesn’t sit right.
In fact, There have been times we’ve decided to call back a customer afterward just to say, “Look, this doesn’t impact MCT either way, but that guy on the conference call does not have your best interest at heart.”
We’ve certainly been on the receiving end of a hard sell, and we think it’s worth speaking up. You don’t have to be technical to tell when someone’s in your corner. And most folks, especially business owners, don’t have time to second guess the people they trust to manage their technology. That’s why we’ve built Music City Technology around relationships, not transactions. Our clients are people first, not ticket numbers. We try to make working with us feel like calling on a neighbor.
We’ll tell you what we’d do if it were our business. Because at the end of the day, the trust you place in us is more valuable than a better margin with a worse solution. When you choose an IT partner, you’re trusting someone to step in when things go sideways. Or better yet, prevent it. You’re relying on them to be proactive, honest, and responsive…not just competent.
If you’re looking for a new IT partner, need help with a one-off project, or just want to talk through what’s next for your business, we’re always happy to have a conversation. No pressure. No jargon. Just honest advice from folks who care.
If that sounds like something you’d appreciate, give us a call at 615-200-8045 and someone will make sure it gets to me. Or visit musiccitytechnology.com and hit the “GET A CALL BACK” button below. Just drop in your number, and I’ll call you back.
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Address: 13085 Lebanon Rd. Mt. Juliet, TN 37122
Hours: Mon-Fri 8:00AM – 5:00PM CST
Phone: 615-200-8045
Email: [email protected]